YourGuide Privacy Policy

Effective Date: 13 January 2025

1. Introduction

Welcome to YourGuide (“the App”). YourGuide helps users discover local attractions, tours, and experiences. We respect your privacy and are committed to protecting it through our compliance with this policy.

2. Information We Collect

a. Location Data: The App uses your device’s location to show relevant attractions, tours, and other features based on your position. We only access your location with your consent, and you can revoke permissions at any time in your device settings.

b. Usage Data: We collect non-personal information about how you interact with the App (e.g., pages visited, features used) to improve performance and enhance user experience.

c. In-App Purchases: Purchases (tokens, 24-hour passes) are processed via the platform’s payment processor (e.g., Google Play Store). We do not store your payment details; we only receive transaction confirmations.

3. How We Use Your Information

We use your location data to provide location-based services and attractions. Usage data helps us optimize and refine our App. Payment confirmations are used to credit your account with purchased tokens or passes.

4. Sharing of Information

We do not sell or rent your personal information. Aggregated, anonymized data may be shared with partners to improve services. If required by law, we may disclose information to comply with legal obligations.

5. Data Security

We implement security measures to safeguard your information. However, no online transmission is completely secure, and you use the App at your own risk.

6. Your Choices

Location Permissions: Disable location access in device settings if you wish.
Purchases: You can choose not to purchase and still use basic features.
Data Requests: For data access or deletion requests, contact us at [contact email].

7. Children’s Privacy

YourGuide is not intended for children under [13/16]. We do not knowingly collect personal information from children. If you believe we have done so inadvertently, please contact us.

8. Changes to This Privacy Policy

We may update this policy occasionally. Changes are effective upon posting. Your continued use of the App after changes are posted constitutes acceptance.

9. Contact Us

If you have questions or concerns, please contact us at info@yourguide.city.